Most solicitors in the UK use some sort of time costing system for
charging their clients in cases where it is not practical or possible
to quote a fixed fee. Solicitors' charges for buying
or selling a house, for drafting a will or for obtaining a divorce,
for instance, are often fixed fees agreed at the outset but other
types of legal work cannot really be done on the basis of fixed fees.
The most obvious example of the latter is any type of
litigation. If a client sues a debtor for money owed or wants to take
out an injunction for some purpose there is no way of knowing at the
outset how the case might be resolved. In many cases a simple letter
from a solicitor will be sufficient to obtain the desired result -
whether it is the payment of a debt or the abatement of a nuisance
or whatever - and the work involved will have been minimal. Sometimes
it is necessary to go rather further and actually issue proceedings.
Very often the receipt of a summons or a writ is more persuasive than
a simple letter and it will be enough to resolve matters.
Unfortunately, there are other cases which will be bitterly
contested and the only way of resolving these cases is to have a full
hearing before a judge. It is not generally apreciated that such cases
are the exception rather than the rule - in percentage terms very
few cases actually get before a judge for decision - but the costs
involved in these cases will be very much more than the costs involved
in the cases described above where a solicitor's letter is enough.
It is because one cannot know into which category a given case will
fall in advance that time costing is necessary in many types of legal
case.
The system involved in this time costing is basically
the same for most solicitors (although the figures may vary) and so
the following is given by way of illustration. These were the Legal
Aid rates applicable in Family Law Proceedings to non-franchised firms
from 1st November 1997 and they are naturally subject to variation
over time. They are given by way of illustration of the principle
only because these are no longer the current figures.

| Writing routine letters |
|
£3.65 per item |
| Receiving routine letters |
|
£1.85 per item |
| Routine telephone calls |
|
£3.65 |
| All other preparation work including any work
which was reasonably done arising out of or incidental to the
proceedings: |
|
£41 per hour |
| # interviews with client, witnesses and other
parties; |
|
|
| # obtaining evidence; |
|
|
| # preparation and consideration of, and dealing
with, documents, negotiations and notices; |
|
|
| # dealing with letters written and received and
telephone calls which are not routine. |
|
|
| In addition to items above to cover the general
care and conduct of the proceedings. |
|
Plus 50% |

There are a number of points to remark upon on the above because
the bare figures give a very misleading impression of what the client
will eventually be requested to pay.
Firstly, note the last item - "Plus 50%". This is exceptionally
important in practice. For some reason (which no doubt has a very
interesting historical background but which nowadays merely serves
to confuse) many solicitors' charges are made up of a basic charge
plus an element for what is called "general care and conduct".
So, in this case for example, the normal cost for writing a routine
letter is given as £3.65 but when the 50% "uplift"
is added for "general care and conduct" the amount actually
charged for writing a routine letter is £5.48.
The notional justification for this is that it enables solicitors
to charge rather more when the case has been exceptionally difficult,
demanded special skill or achieved a particularly satisfactory outcome
while being able to charge rather less in cases involving a lower
level of difficulty or skill or where the result was very unsatisfactory
from the client's point of view. So, in cases of the first category
for example, a solicitor would be able to charge £5.48 for each
routine letter written whereas in cases in the second category he
might only charge £3.65.
In point of fact this is not the way the sytem works at all. In reality
the 50% "uplift" is applied as a matter of course to all
work and this approach is almost always endorsed by the courts if
it is requested that a bill be examined as to its reasonableness.
It is very important to be aware of this. Most people might think
therefore that it would be better if the rate given for writing a
routine letter was £5.48 rather than this notional figure of
£3.65 plus a 50% "uplift" and we tend to agree with
them but the system is too deeply entrenched to be easily changed.
It is very important to be aware of this "uplift" and to
scrutinise a solicitor's terms of business carefully at the outset
to see if it applies (as it usually does). The converse, incidentally,
is that the courts do not often allow a figure different from 50%
as the "uplift" for general care and conduct so there are,
in effect, scale rates for most things although they might be rather
higher in practice than a cursory first glance might suggest.
A second point is that almost all solicitors charge VAT whereas most
private clients are not able to reclaim VAT and so the costs are further
increased by this amount. The £5.48 letter given as an example
above therefore becomes £6.44 after the addition of 17.5% VAT.
It is true that VAT is not always charged - for instance, where the
client is based outside the European Union or the solicitor is not
registered for VAT - but it is charged in the overwhelming majority
of cases.
There are a number of other points. For instance, you will see that
the word "routine" features in the above charging structure.
What this means is that "non-routine" items are charged
differently. In practice this is not so much a problem as the two
points mentioned above. The thing which really tends to catch clients
unawares is the 50% "uplift" but it does show that you need
to look carefully at a solicitor's terms of business and make sure
you understand them fully at the outset. It is a pity that one needs
to do this and it would be better if these things were written in
a more understandable way but the sad fact of it is that they are
often not so written and it is better to be aware of this.
Iif you do need any legal services from any lawyer please make sure
you get written terms of business at the beginning and that you do
not hesitate to ask if anything is not clear.